{"id":8426,"date":"2022-05-26T06:36:15","date_gmt":"2022-05-26T06:36:15","guid":{"rendered":"https:\/\/theblogonline.com\/?p=8426"},"modified":"2022-05-26T06:36:15","modified_gmt":"2022-05-26T06:36:15","slug":"wema-bank-accused-of-using-customers-data-to-open-illegal-accounts-via-alat-app","status":"publish","type":"post","link":"https:\/\/theblogonline.com\/?p=8426","title":{"rendered":"Wema Bank Accused Of Using Customer\u2019s Data To Open Illegal Accounts Via ALAT App"},"content":{"rendered":"<p class=\"p1\">Wema Bank Plc, one of Nigeria\u2019s struggling financial institutions is in the news again for the wrong reasons as some customers of the bank have accused the lender of conducting illegal banking practices in the country.<\/p>\n<p class=\"p1\"><span class=\"s1\">They said they discovered that the bank and its agents had allegedly been opening unauthorized accounts for customers with information or data in the bank\u2019s possession.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">The financial institution, led by Ademola Adebise, has allegedly been opening accounts for some Nigerians on its digital banking platform, ALAT, without their knowledge or consent in a bid to celebrate its 5th anniversary.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">While the actual number of unauthorized accounts opened on behalf of unsuspecting Nigerians is unknown, Wema Bank was aiming to achieve \u201ca million accounts in one day\u201d.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Wema Bank, in a mail, claimed the unauthorized accounts were opened for certain persons \u201cto celebrate with us\u201d despite not informing them ahead or receiving approval to create the accounts.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">This illegal banking practice is similar to that of Wells Fargo, a United State bank, which was accused of opening 1.5 million accounts without authorization, with over 565,000 credit cards applied for, allegedly without customers\u2019 consent.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">About 5,300 employees at Wells Fargo were sacked for opening the illegal accounts, and the company was fined $185 million by the Consumer Financial Protection Bureau in the United States.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">The unauthorized Wells Fargo accounts were only uncovered by the affected persons when the accounts started accumulating debt from bank charges on the unsuspecting individuals.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Just as the sacked Wells Fargo employees were said to have indulged in fraudulently opening sham accounts to beat target, Wema Bank vendors and marketers may have used the same strategy to achieve the lender\u2019s anniversary target.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">That Wema Bank is expected to also place a financial burden on the unsuspecting persons through account maintenance costs, from which the lender generated about N2.10 million last year, surpassing N1.24 million in 2020.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Recently, Mental Health Advocate, Adebayo Tayo, took to his Twitter account to publicly accuse Wema Bank of opening an account in his name without authorization from him.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Tayo lamented that he never knew he had a new Wema Bank account until his mother contacted him because she received an alert that was intended for him \u2013 shocking, how come he owns an account he\u2019s unaware of, and his mom receives the alert.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\u201cI am concerned about how my info had been used by Wema Bank and I need detailed explanations about the account including every transaction it has performed before someone uses my details for an account to launder money or collect ransom, he stated.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Following a probe into Tayo\u2019s claim, this newspaper discovered he was not the only one whose identity was used by the financial institution, to open accounts on its digital banking platform, ALAT, without the knowledge or consent of the individuals.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Another affected Nigerian is Oyenike Ojo, whose name was used to open an account. However, when money was sent to the account, the alert details showed another name, Oluseyi Bamgboyi as account owner \u2013 which means two different names seem to have been used to open one account.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Ojo\u2019s husband said something was shady about the account, \u201cWhat I said is, the current name on the account number in my screenshots is not my wife\u2019s name. If you look at that screenshot, the account was opened with my wife\u2019s name and a new account number.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">\u201cShe also got a credit alert notification via SMS with the new account number. This shows that her details were used to open that account. However, I tried to do a transfer to that account this morning when I read the news only to see that the account name is Oluseyi Bamgboye and not Oyenike Ojo (which is my wife\u2019s name). Something is definitely fishy\u201d, he explained to Ripples Nigeria.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Ojo said his wife has an account with Wema Bank which she hasn\u2019t used for about seven years, and the new account created in her name doesn\u2019t seem to carry the same number as her old account.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">He stressed that the unauthorized accounts opened are \u201cdefinitely an inside job.\u201d, stating, \u201cCustomer\u2019s details are compromised and they are being used to open new accounts. Whether by marketers so as to meet targets of the number of accounts opened, or for money laundering, I can\u2019t tell.\u201d<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Ojo asked for an investigation into the illegal accounts opened by Wema Bank, saying the situation is questionable, \u201cHow Oyenike Ojo\u2019s savings account opened without her permission has now become Oluseyi Bamgboye\u2019s account is definitely questionable.\u201d Ojo said, expressing his worry.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Another name used to open an unauthorized account, Abimbola Fakoyejo, disclosed that he was still wondering about his unused account on ALAT when he saw a message notifying him that an account has been opened in his name.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Wema Bank also did not immediately respond to our inquiry on the matter.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Credit: Ripples Nigeria<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wema Bank Plc, one of Nigeria\u2019s struggling financial institutions is in the news again for the wrong reasons as some customers of the bank have accused the lender of conducting illegal banking practices in the country. They said they discovered that the bank and its agents had allegedly been opening unauthorized accounts for customers with [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8427,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2456],"tags":[4959,4957,4958,4956],"class_list":["post-8426","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-alat-app","tag-customers-data","tag-illegal-accounts","tag-wema-bank"],"_links":{"self":[{"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/posts\/8426"}],"collection":[{"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8426"}],"version-history":[{"count":1,"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/posts\/8426\/revisions"}],"predecessor-version":[{"id":8428,"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/posts\/8426\/revisions\/8428"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/media\/8427"}],"wp:attachment":[{"href":"https:\/\/theblogonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8426"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8426"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}