{"id":25506,"date":"2025-12-05T14:56:27","date_gmt":"2025-12-05T14:56:27","guid":{"rendered":"https:\/\/theblogonline.com\/?p=25506"},"modified":"2025-12-05T14:58:58","modified_gmt":"2025-12-05T14:58:58","slug":"lagos-unveils-nigerias-first-tele-veterinary-call-centre-heralds-new-era-in-digital-animal-healthcare","status":"publish","type":"post","link":"https:\/\/theblogonline.com\/?p=25506","title":{"rendered":"Lagos Unveils Nigeria\u2019s First Tele-Veterinary Call Centre, Heralds New Era in Digital Animal Healthcare"},"content":{"rendered":"

Lagos State has made another pioneering stride in agricultural innovation with the launch of Nigeria\u2019s first Tele-Veterinary Call Centre, a milestone initiative aimed at expanding access to veterinary care and strengthening the country\u2019s food safety systems.<\/p>\n

\"\"<\/p>\n

The historic unveiling took place at the Lagos State Ministry of Agriculture and Food Systems Animal Hospital in Agege, where the Honourable Commissioner, Ms. Abisola Olusanya, described the project as a transformational step for farmers, pet owners, and the nation\u2019s agricultural landscape. The facility was established through a strategic partnership with Etsu Digital Nigeria Ltd.<\/span><\/p>\n

Speaking at the event, Ms. Olusanya said the innovation aligns with global trends where technology is reshaping food production, animal health, and agricultural practices. She noted that under the visionary leadership of Governor Babajide Olusola Sanwo-Olu, Lagos remains committed to deploying digital tools that enhance efficiency, empower farmers, and protect public health.<\/span><\/p>\n

\"\"<\/p>\n

\u201cFor years, farmers and pet owners across the country have struggled to access timely, professional veterinary care,\u201d she said. \u201cToday\u2019s launch provides a groundbreaking solution, making certified veterinary expertise available to everyone, everywhere.\u201d<\/span><\/p>\n

The Tele-Veterinary Call Centre expands the scope of two existing mobile-based services already active on MTN and Glo:<\/span><\/p>\n

\u2022 M-Agric, which offers daily expert tips, mentorship, and value-chain training for farmers \u2014 with over \u20a650 million rewarded to beneficiaries nationwide; and<\/span><\/p>\n

\u2022 M-Health, a tele-veterinary companion that provides easy-to-understand guidance for livestock and pets.<\/span><\/p>\n

By dialing *20791#, users anywhere in Lagos and across Nigeria can subscribe and instantly connect to these services. What makes the new platform remarkable is its dedicated call centre, now fully operational and staffed round-the-clock by certified Veterinary Consultants from the Lagos State Government.<\/span><\/p>\n

The Centre will provide:<\/span><\/p>\n

\u2022 24\/7 emergency support,<\/span><\/p>\n

\u2022 First-aid instructions,<\/span><\/p>\n

\u2022 Disease-prevention guidance, and<\/span><\/p>\n

\u2022 Real-time professional veterinary advice for livestock, pets, and even crops.<\/span><\/p>\n

The service is free for active M-Agric and M-Health subscribers, while new users can access expert support for just \u20a6100 per day \u2014 eliminating the burden of long-distance travel, clinic waits, and costly emergency care.<\/span><\/p>\n

Ms. Olusanya described Tele-VET as more than a digital helpline, emphasizing its value in safeguarding public health, strengthening food safety, and boosting productivity. By improving disease surveillance and limiting the spread of zoonotic infections, the platform supports the global One World, One Health framework, which underscores the connection between human, animal, and environmental well-being.<\/span><\/p>\n

She added that the initiative sets the stage for broader agricultural innovation, including future livestock and pet health insurance schemes, e-commerce opportunities for animal services, improved mobility for veterinary care, and expanded financial support for farmers.<\/span><\/p>\n

\u201cWith this Call Centre in operation, we expect reduced animal mortality, faster disease reporting, better veterinary reach across communities, and improved data for policy planning,\u201d she stated. \u201cFrom Ikorodu to Epe, from Surulere to Agege, and across Nigeria, this service will support every farmer, pet owner, and animal health practitioner.\u201d<\/span><\/p>\n

The Commissioner expressed appreciation to Etsu Digital Nigeria Ltd., veterinary professionals, and the Ministry\u2019s team for their contributions in bringing the project to life.<\/span><\/p>\n

She encouraged farmers and pet owners to embrace the service, saying, \u201cLet us build a future where no animal is lost because help could not come on time.\u201d<\/span><\/p>\n

She reaffirmed the Lagos State\u2019s commitment to innovation, resilience, and inclusive growth in the agriculture sector.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Lagos State has made another pioneering stride in agricultural innovation with the launch of Nigeria\u2019s first Tele-Veterinary Call Centre, a milestone initiative aimed at expanding access to veterinary care and strengthening the country\u2019s food safety systems.<\/p>\n","protected":false},"author":1,"featured_media":25508,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[11241,138,9085,92,9643,11240],"class_list":["post-25506","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-digital-animal-healthcare","tag-lagos","tag-ministry-of-agriculture-and-food-systems","tag-nigeria","tag-olusanya","tag-tele-veterinary-call-centre"],"_links":{"self":[{"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/posts\/25506"}],"collection":[{"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=25506"}],"version-history":[{"count":3,"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/posts\/25506\/revisions"}],"predecessor-version":[{"id":25512,"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/posts\/25506\/revisions\/25512"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/media\/25508"}],"wp:attachment":[{"href":"https:\/\/theblogonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=25506"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=25506"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=25506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}