{"id":20165,"date":"2024-10-22T07:34:52","date_gmt":"2024-10-22T07:34:52","guid":{"rendered":"https:\/\/theblogonline.com\/?p=20165"},"modified":"2024-10-22T07:39:04","modified_gmt":"2024-10-22T07:39:04","slug":"frustration-grows-as-zenith-gtbank-customers-endure-weeks-of-service-failures-after-core-banking-upgrade","status":"publish","type":"post","link":"https:\/\/theblogonline.com\/?p=20165","title":{"rendered":"Frustration Grows as Zenith, GTBank Customers Endure Weeks of Service Failures After Core Banking Upgrade"},"content":{"rendered":"<p class=\"p1\">Customers of <a href=\"https:\/\/www.zenithbank.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Zenith Bank<\/a> and <a href=\"https:\/\/www.gtbank.com\/\" rel=\"nofollow noopener\" target=\"_blank\">GTBank<\/a> are still dealing with poor services, weeks after both banks assured the public that they had completed their migration to new core banking systems, which initially caused a complete service outage.<\/p>\n<p class=\"p1\"><span class=\"s2\">From numerous failed transactions to missing account balances, frustrations among customers continue to rise as they face difficulties in conducting basic account operations. <\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">These ongoing issues directly contradict the banks\u2019 claims that the migration process is complete and normal services have been restored.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">The troubling experiences with <a href=\"https:\/\/www.zenithbank.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Zenith<\/a> and <a href=\"https:\/\/www.gtbank.com\/\" rel=\"nofollow noopener\" target=\"_blank\">GTBank<\/a> are also causing concern for customers of other banks preparing for similar system upgrades. <\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">The challenges faced by <a href=\"https:\/\/www.zenithbank.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Zenith<\/a> and <a href=\"https:\/\/www.gtbank.com\/\" rel=\"nofollow noopener\" target=\"_blank\">GTBank<\/a> customers are also sparking concern about upcoming system upgrades planned by other banks. <\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">Several customers who spoke with <a href=\"https:\/\/nairametrics.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Nairametrics<\/a> shared distressing accounts of their experiences with the ongoing system failures.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">However, he remains unable to perform any transactions.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">Many frustrated customers of both banks have taken to social media to voice their grievances, amplifying the public outcry over the prolonged service disruptions.<\/span><\/p>\n<p class=\"p1\"><span class=\"s2\">Despite the numerous complaints, neither <a href=\"https:\/\/www.zenithbank.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Zenith<\/a> Bank nor <a href=\"https:\/\/www.gtbank.com\/\" rel=\"nofollow noopener\" target=\"_blank\">GTBank<\/a> has issued an official statement addressing the current status of their services.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customers of Zenith Bank and GTBank are still dealing with poor services, weeks after both banks assured the public that they had completed their migration to new core banking systems, which initially caused a complete service outage.<\/p>\n","protected":false},"author":1,"featured_media":20166,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[9181,4905,9022,287,9180,8150],"class_list":["post-20165","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-core-banking-upgrade","tag-customers","tag-frustration","tag-gtbank","tag-service-failures","tag-zenith"],"_links":{"self":[{"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/posts\/20165"}],"collection":[{"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20165"}],"version-history":[{"count":5,"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/posts\/20165\/revisions"}],"predecessor-version":[{"id":20171,"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/posts\/20165\/revisions\/20171"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/media\/20166"}],"wp:attachment":[{"href":"https:\/\/theblogonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20165"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=20165"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=20165"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}