Several First Bank Plc customers have taken to social media, voicing their frustration over what they claim are unwarranted deductions from their accounts.<\/p>\n
On Sunday, multiple customers expressed their dissatisfaction on First Bank of Nigeria Limited\u2019s official Facebook page, complaining about numerous deductions from their accounts over the past two weeks.<\/span><\/p>\n A customer, Udoh Blessing, responded to the bank\u2019s post about quick loans, writing, \u201cI keep seeing debit alerts labeled \u2018QS\u2019 with my phone number\/MTN USSD, but I didn\u2019t make any transactions. I keep getting charged #200, 139, 34, 100, and more. This is getting out of hand!\u201d<\/span><\/p>\n Another dissatisfied customer, Esther Maurice, wrote, \u201cFirst Bank of Nigeria, what does this MTN: USSD debit mean? I\u2019ve been debited more than 10 times this month. It\u2019s becoming unbearable. Do we now have to suffer at the hands of our banks too?\u201d<\/span><\/p>\n Customer Irreplaceable Gichi commented, \u201cFirst Bank of Nigeria, what\u2019s happening? I keep getting debited constantly. Someone sent me 1,500, and by the next day, my balance was down to 900. This is unfair\u2014please address this.\u201d<\/span><\/p>\n Stephen Ochoche added, \u201cFirst Bank of Nigeria Limited, I\u2019ve been debited four times in two weeks without making any transactions. This situation is getting worse\u2014it feels like our funds are no longer secure.\u201d<\/span><\/p>\n Ali Muhammad chimed in, saying, \u201cToday, I received another significant debit alert. I need clarification on what\u2019s going on.\u201d<\/span><\/p>\n In response to the complaints, First Bank urged affected customers to check their Direct Messages (DM) for a detailed response to their issues.<\/span><\/p>\n Our correspondent, who observed the conversation, noted that First Bank replied to each customer within two minutes, saying, \u201cHi (customer name), thank you for reaching out. We empathize with the issue you\u2019ve raised.\u201d<\/span><\/p>\n The message continued, \u201cPlease provide your account number, transaction amount, and date so we can investigate. We apologize for any inconvenience caused and remain committed to serving you better.\u201d<\/span><\/p>\n","protected":false},"excerpt":{"rendered":" Several First Bank Plc customers have taken to social media, voicing their frustration over what they claim are unwarranted deductions from their accounts.<\/p>\n","protected":false},"author":1,"featured_media":19794,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[4905,9023,805,9022],"class_list":["post-19793","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-customers","tag-debits","tag-first-bank","tag-frustration"],"_links":{"self":[{"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/posts\/19793"}],"collection":[{"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19793"}],"version-history":[{"count":1,"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/posts\/19793\/revisions"}],"predecessor-version":[{"id":19796,"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/posts\/19793\/revisions\/19796"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=\/wp\/v2\/media\/19794"}],"wp:attachment":[{"href":"https:\/\/theblogonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19793"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=19793"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/theblogonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=19793"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}